Have questions about scentora? We’re here to help.Find answers to the most frequently asked questions about our fragrances, orders, and more.
Yes. Your payment information is securely processed through trusted and secure payment gateways.
Payment options depend on the available payment gateway. Multiple-card payments may not be supported
yes, eligible customers maybe able to use available EMI or Buy now, pay later options at checkout.
Please contact our customer support with your payment details. We'll check the transaction and assist you with your order confirmation.
you can request a return within 7 days of receiving your order, subject to our return policy
Once your return is approved, the refund will be processed within 5-7 business days
Yes, you can request an exchange within 7 days, provided the product is unused and in its original condition.
You will receive a confirmation massage or email once your return request has been reviewed and approved.
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